2026 core lead benchmark trend
Available published August and September core benchmarks, followed by the provided October-created leads. ROCI is excluded. Export filter scopes are not certified like-for-like.
Broadbench · October 2026
Salesforce · HubSpot · GA4 · Google Search Console · Trustpilot · Remortgage review Verified sources
June archive link pending
Executive summary
October in context
The October export records 88 core leads, with 9 currently Converted (10.23%). Broadbench supplied 18 leads with 5 currently Converted. Accounting Web contributed 28 leads; 26 currently show To Be Followed Up.
Against the published September benchmark of 60 core leads, October is 28 leads higher (+46.67%). The current Converted share is 9.77 percentage points below September’s published 20%. Export filter scopes are not certified like-for-like, so this is a published-benchmark comparison, not a certified month-on-month result.
October produced 1,652 social impressions and 19 tracked clicks, while interactions fell to 61. Search Console recorded 142 web clicks, up 36.5% versus September. The Business Healthcare guide PDF attracted 20 clicks.
The Salesforce Accounts include 158 unique Account IDs with an October Status Change Date in the current snapshot. HubSpot recorded 120 October-created contacts. These account and contact measures are separate from Salesforce lead volumes and current Converted status.
Available published August and September core benchmarks, followed by the provided October-created leads. ROCI is excluded. Export filter scopes are not certified like-for-like.
Lead origin & source analysis
Known business sources: 86 leads · ROCI excluded.
2 further leads came from other introducers
Filter: Status Change Date ≥ 1 October and < 1 November 2026. This counts unique report accounts, not creations or every status-change event.
November 2025–October 2026, using stored dates in the 3 November snapshot. This is not a published KPI history.
Published historical account KPIs remain August 122 and September 97. The snapshot series is a separate measure.
Named partner entries, including ROCI. The overall Accounts total remains 158. These are account counts, not lead acquisition or a separate channel attribution.
Current status of the 158 accounts with an October Status Change Date. Not Salesforce Lead Status or HubSpot contact status.
83 accounts have current policy types; 75 do not. Counts are nonexclusive across policy labels and are not October sales.
Unique accounts by stored Status Change Date. Monday-start weeks are clipped to October.
Google Analytics 4
GA4 performance, kept distinct from Google Search Console. The 174 traffic-acquisition sessions and 180 session_start events are different source measures.
Average engagement is 53 seconds per active user and 25 seconds per session. The Events report records 86 total users, a different measure from 84 active users. Five form-submit events from five users are tracked activity, not validated enquiries or CRM conversions. Form starts and submits are not a matched-user funnel. Zero recorded key events does not establish zero enquiries.
October page-view totals. Repeat views are not unique people.
Top 10 of 35 landing paths; October totals are 174 sessions, 84 active users and 72 new users. Landing page not recorded (GA4) is the source “(not set)” group: GA4 could not assign a landing page to 13 sessions from 9 active users. It is not a distinct actual webpage or an unknown marketing channel.
Five tracked form-submit events from five active users, filtered to form_submit. These are not independently confirmed enquiries or CRM conversions.
The filter reports submission events, not page views; unfiltered October page views remain 395. Page-level form-start breakdown: Unavailable.
Search performance is separate from GA4 website engagement.
Search content opportunity
The Business Healthcare guide PDF recorded 20 clicks and a reported gain of 20 clicks. Develop supporting answer-led web content with clear internal links from the guide and Business Healthcare pages.
Search impressions are displayed as the source-rounded 34.5K. The source estimates 11 pages receiving first impressions; this is not a count of newly published pages.
Lead status & conversion
88 October-created core leads, ROCI excluded. Status uses the left-most populated Lead Status field.
Core conversion snapshot
45 core leads currently show To Be Followed Up. 30 have zero open tasks: 26 Accounting Web and 4 Kingsway. The remaining 15 in this status have positive task counts.
Task counts are current coverage, not proof of overdue work, consent or missing interest. Account Status Change Date and HubSpot lifecycle stages are separate measures; no lead/account join is supplied.
13 nonexclusive Boolean interest flags, not policies, sales or consent. 50 core leads have at least one true flag; 38 have all flags false, which does not establish lack of need.
Blank task values are unknown, not zero. No task due dates or overdue flags are supplied. Only relevant form enquiries may enter the Protection Welcome Journey. Use the HubSpot form breakdown below to distinguish enquiries, newsletter signups and partnerships; task fields do not establish origin or consent.
Monday-start weekly groups clipped to 1–31 October. These are creation-date counts, not conversion events occurring in those weeks.
Trustpilot reviews
Six reviews were published during October, all five-star. The score of 5.0 and total of 519 are the current public profile accessed 3 November, not an October 31 snapshot. Monthly review counts use publication dates, not experience or reply dates.
HubSpot contacts & workflows
HubSpot contacts created from 1 to 31 October 2026. Lead status and conversion reporting use the uploaded Salesforce CRM Lead Status in the Lead Status & Conversion section.
Six Speak to an Expert enquiries: four from organic search and two from direct traffic. Three newsletter signups and one partnership enquiry were direct. Form type and relevant interest determine suitable routing; a mortgage enquiry is not automatically a protection request.
1,286 total enrollment events across nonunique objects. Repeat enrollments can be counted; these are not unique people, new leads or conversions.
Refer to the Workflow report for conversions and meetings booked.
Partner performance
Per-source counts and current Converted status from the provided October-created leads. Product flags and task coverage do not establish form submission, newsletter signup or consent.
2 further leads came from other introducers
ROCI is excluded from all core KPIs and charts. These 19 leads are distinct from the 12 ROCI partner accounts in the separate Accounts with an October Status Change Date.
Remortgage pipeline
All source product types included; not a remortgage-only product group.
Exact source field · receipt period unspecified
September 2026–June 2027. Bars represent product counts; amounts group the Total Received Amount field by review month, not receipt month.
November 2026–October 2027, anchored to the 3 November snapshot.
No rows are supplied for July–October 2027. This does not prove that the complete business pipeline is empty. Received amounts are not forecasts.
September–October 2026 labels before the snapshot month; not proof of overdue or missed reviews.
October 2026–September 2027, calculated from the same 3 November snapshot; not historical 31 October state.
Account task values may repeat across product rows. The numeric sum is not a unique account/task total and does not establish overdue work or appointment outcomes.
Email campaigns
Period-scoped HubSpot Analyze results. Regular-only campaigns: 0; the four campaigns are A/B campaigns.
1–31 October activity including automations. The 43 unique email assets are not 43 campaigns.
Displayed campaign results are cumulative as at 3 November and are distinct from the October period-scoped Analyze figures above.
| Campaign | Send date | Delivered | Open rate | Click rate |
|---|
Published January–September results are shown separately below. Campaign scopes differ from October’s Regular A/B campaigns; these are historical benchmarks, not a like-for-like month-on-month comparison.
Recommendations
Interactions fell to 61 from 95 in September, while tracked clicks rose to 19. Test adviser-led questions, concise explainers and participation-focused formats with a clear next step.
The guide PDF generated 20 clicks and a reported gain of 20 clicks. Build accessible web answers and supporting FAQs, strengthen internal links, and align the guide with relevant enquiry paths.
28 Accounts with an October Status Change Date currently show To Be Followed Up. Align relevant nurture messages and adviser follow-up to that current account status; do not treat this as a new-lead or conversion measure.
Within the 45 To Be Followed Up core leads, 26 Accounting Web and 4 Kingsway leads have zero open tasks. Review the appropriate next action in CRM rather than assuming overdue work or consent. Broadbench’s 18 leads include 5 currently Converted, a positive own-brand progression signal.
April is the largest supplied forward review month: 52 products in the 3 November snapshot. Plan review preparation and appropriate marketing support around that workload. These products’ £61,173.80 Total Received Amount is an attached source-field total, not forecast receipts, loan pipeline value or October revenue.
Social media performance
LinkedIn and X activity in October